Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account information: Email address, name, and billing details provided during registration and subscription.
• Usage data: Scan counts, repository metadata (names, not contents), and dashboard interactions to improve the service.
• Infrastructure data: AWS account IDs, cost metrics, and resource configurations necessary for managed platform operations.

2. How We Use Your Information

We use your information to:

• Provide and maintain the ClawMore platform
• Process payments and manage subscriptions via Stripe
• Send transactional emails (account approval, billing alerts)
• Analyze usage patterns to improve the service
• Detect and prevent fraud or abuse

3. Data Storage and Security

Your data is stored in AWS DynamoDB within the ap-southeast-2 (Sydney) region. We use industry-standard encryption for data at rest and in transit (TLS 1.2+). Access to production data is restricted to authorized personnel via IAM roles with least-privilege permissions.

4. Your Code

ClawMore does not store your source code. Code analysis is performed in-memory during scan execution and is not persisted after the scan completes. Only metadata about findings (file paths, line numbers, issue types) is retained.

5. Third-Party Services

We share limited data with these service providers:

• Stripe: Payment processing and subscription management. Governed by Stripe's Privacy Policy.
• Amazon Web Services: Infrastructure hosting and email delivery (SES). Governed by AWS Privacy.
• Sentry: Error tracking and performance monitoring. Governed by Sentry's Privacy Policy.

6. Data Retention

Account data is retained for the lifetime of your account plus 30 days after deletion. Billing records are retained for 7 years as required by tax regulations. Error logs are retained for 90 days.

7. Your Rights

You have the right to:

• Access your personal data via the account dashboard
• Request data export by contacting support
• Request deletion of your account and associated data
• Opt out of non-essential communications

8. Cookies

ClawMore uses essential cookies for authentication (session management) and locale preferences. We do not use advertising or tracking cookies.

9. Children's Privacy

ClawMore is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Material changes will be communicated via email at least 30 days before taking effect.

11. Contact

For privacy-related inquiries, contact us at support@clawmore.ai.